Privacy conditions

We may collect or process the following categories of personal information depending on how you use our services:

• Contact information — name, address, billing address, delivery address, phone number, and email address.
• Financial information — payment card information, transaction data, and payment confirmation.
• Account data — username, password, security questions, preferences, and settings.
• Transaction data — items you view, purchase, return, exchange, or cancel.
• Communication with us — information you share during customer service or other contact moments.
• Device data — information about your device, browser, network connection, and IP address.
• Usage information — how and when you visit and use our website.

We collect personal information from the following sources:

• Directly from you — when you create an account, visit our website, or contact us.
• Automatically via our website — through your device, cookies, and similar technologies.
• From our service providers — when they enable certain technology for us.
• From our partners or external parties.

• Service delivery — processing orders, handling payments, arranging shipping, and facilitating returns.
• Marketing and advertising — sending promotional messages by email or mail, and displaying relevant advertisements.
• Security and fraud prevention — verifying your account and detecting possible fraudulent activities.
• Communication — providing customer support and maintaining our business relationship.
• Legal reasons — complying with legal obligations and responding to legal proceedings.

Under certain circumstances, we share your personal information with third parties:

• With Shopify and service providers for IT management, payment processing, storage, and shipping.
• With marketing and advertising partners for personalized advertisements.
• When you give us permission, for example for shipping or social media integrations.
• In connection with business transactions such as a merger or bankruptcy.
• To comply with legal obligations or legal proceedings.

Our webshop is hosted by Shopify. Shopify collects and processes personal information about your use of our services to provide and improve them. Information you submit through our webshop is shared with Shopify and possibly with third parties in other countries.

Our website may contain links to external websites. We are not responsible for the privacy and security policies of these external websites. We recommend reviewing their terms before sharing personal information.

Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian of a child who has provided us with personal data, you can contact us to request deletion.

We take reasonable security measures to protect your data. However, no security measure is perfect or impenetrable. We recommend not sending sensitive information through insecure channels.

How long we retain your data depends on various factors, such as the need to maintain your account, provide services, comply with legal obligations, or resolve disputes.

Depending on where you live, you have the following rights regarding your personal information:

To exercise any of these rights, you can contact us using the contact details below.

Do you have complaints about how we process your personal information? Please contact us. You also have the right to file a complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities on the EDPB website.

We may transfer, store, and process your personal information outside the country where you live. For transfers outside the EEA or the United Kingdom, we use recognized transfer mechanisms such as the European Commission’s standard contractual clauses.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Changes will be published immediately on this page with an updated date.