Sales, shipping, and return conditions of XWrap Groningen
Processing & Shipping
Processing time: We aim to process all orders within 1 to 2 working days after receipt of payment, except for custom products.
Shipping methods: We offer standard and express shipping. Availability and costs depend on your location and the size of your order.
Shipping costs: Shipping costs are calculated based on the weight and destination of your order and are clearly displayed during the checkout process.
Shipping countries:
Delivery & Delivery time
Delivery time: Depending on our stock, you can expect your order within 1 to 5 working days after receipt of payment. If we cannot deliver the products, your order will be canceled immediately and you will receive a full refund within 3 working days.
Courier services:
Track & Trace: Once your order has been shipped, you will receive a tracking number by email with which you can follow the status of your delivery.
Damage & Defects
Inspection upon receipt: We recommend refusing delivery if you notice visible damage to the package upon receipt or if you suspect the package has been opened.
Returns
14-day cooling-off period: If you are not satisfied with your purchase, you can return it within 14 days of receipt. The item must be undamaged, complete, and in the original packaging.
Return costs: The costs for returns are at your own expense, unless otherwise agreed.
Liability
Risk transfer: Liability for the goods is transferred to the carrier at the moment the package is handed over by us. When you sign for receipt, you acknowledge that the package was received in good condition.
Questions about your order?
Our team is happy to assist you — feel free to contact us.
info@xwrapshop.com Contact form





